Tour2Include: Migrant’s integration into tourism-related professions

Skills and Training needs for Migrants’ professional empowerment and employability

On the 3rd of February, Tour2Include Partners gathered together to discuss the current implementation of the project and the road ahead for the development of training tools for migrants’ integration in tourism-related sectors.

During the session, Partners had very fruitful exchange of views addressing the theoretical framework of the training; the background analysis of targets’ needs; the methodology to follow.

Migrants’ needs have been broken down in three main categories:

General Soft Skills

Intercultural Soft Skills

Tourism-related Professional Skills

·  Self-confidence

·  Ability to solve problems

·  Oral and written communication

·  Time management

·  Ability to work in teams

·  Autonomy and flexibility

·  Willingness to learn

·  Understanding the code of conduct and manners generally accepted in different societies and environments

·  Awareness and respect of basic rights of individuals and groups

·  Good understanding and speaking of the local language

·  Knowledge of the local territory

·  Basic Computer and Digital Skills

·  Basic knowledge of main hygiene and alimentary norms

Based on that, under the guidance of the Greek partner AKMI, Partners will focus their efforts on the development of 5 training modules, which consist in:

  • General Soft Skills
  • Intercultural Skills
  • Communication Skills
  • Tourism-related Skills
  • Digital Skills (Basic Applications of Computer and Web Literacy)

Each module is designed in further sub-units (i.e. didactic units), each of which focusing on a specific segment of the topic. Partners reviewed the Learning Outcomes expected from each training module, assuring their consistency with targets’ needs and their legitimacy in consideration of the overall scope of the project.

The training toolkit will be complemented by a glossary section for a quick and intuitive understanding of key concepts.


In the Project, IDP brings its consolidated experience and expertise as a private provider of VET and adult education services. IDP has 25 years of experience in international and cross-border collaboration in the field of promotion of entrepreneurship and employability. IDP will greatly contribute to the technical and operational activities of the Project carrying out analysis and stock-taking activities of the Italian VET ecosystem pertaining to the project; contributing to structuring modules, developing methodologies for effective teaching and learning, materials and content.

For more information about the project, please visit: https://socialimpact.eu/tour2include


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